Return Policy

We stand behind the quality of our products and aim to ensure complete customer satisfaction. For purchases made through bonnethairdryer.com, items can be returned for exchange or refund if certain conditions are met:

Return Window You have [15] days from the item delivery date to initiate a return if you find the product is damaged, defective, or different from its product description. Please contact us within that timeframe to start the return process.

We want you to have adequate time to test, evaluate and decide if the bonnet dryer meets your expectations and needs. Hence the reason for providing [15] days to determine suitability before deeming the item as accepted.

Return Condition Items should be returned in their original condition and packing along with any accessories, parts or manuals that were included. We also ask that proof of purchase is included with the return.

Please take reasonable care when testing during the return window to avoid damages. If part of a return is noticeably used or missing, the refund value may be reduced accordingly.

Shipping Costs For returns due to receiving incorrect or faulty products, we provide a prepaid shipping label for your convenience. In instances of buyer’s remorse, the customer is responsible for return shipping costs.

Once received and inspected by our warehouse team, you will be notified once approved refunds have been processed. For exchange requests, we will reship the replacement promptly free of charge. If an exchange is not available, store credit will be issued in that case.

Contact Us If you have any other questions on returns or need clarification on the process, please reach out to our helpful support team prior to initiating the return.

We hope you love your purchase, but will work to make it right in any instances where our product or service did not meet expectations.